Privacy statement
When you contact me or book a session, you trust me with personal information. I handle it with care. Here you can read which data I process, why I do so, how long I keep it and what your rights are.
Stop liefdesverdriet
Danny, Capelle aan den IJssel, the Netherlands
Email: info@stopliefdesverdriet.nl
WhatsApp: +31 6 33 50 44 21
Which data do I process?
- Contact details: your name, email address and, if you contact me via WhatsApp, your phone number.
- Appointment details: the date and time of your appointment and anything you fill in when booking.
- What you tell me: in messages and sessions you often share personal things about your relationship and how you are doing. This is sensitive data, and I treat it with extra care.
- Payment details: what is needed for payment and your invoice.
Why do I process this data?
- To schedule your appointment and send you the link or address for the session.
- To answer your questions by email or WhatsApp.
- To run the sessions well and let them build on each other.
- To issue invoices and keep my accounts.
I process the data for your appointment and payment because it is needed to fulfil our agreement. What you tell me about yourself, I only process because you choose to share it with me. I never use your data for advertising and I do not sell it.
What you share stays between us
I do not share anything you tell me with others. I do not record sessions. If I make notes for myself so that a next session connects well, I keep them secure and destroy them no later than one year after our last session. Would you like that to happen sooner? Just ask.
How long do I keep your data?
- Contact and appointment details: up to one year after our last contact.
- Invoices and payment details: seven years, as required by the Dutch Tax Administration.
Who do I share data with?
I do not sell your data or give it to others. For my work I do use a few services that process data on my behalf:
- Cal.com for my calendar and booking appointments.
- The video service whose link you receive with your appointment, for video sessions.
- Cloudflare for hosting this website and forwarding email.
- Microsoft Outlook as the mailbox for messages to info@stopliefdesverdriet.nl.
- WhatsApp (by Meta), if you send me a message there.
Some of these companies are based in the United States. I choose services that comply with European data protection rules, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
Cookies and visitor statistics
This website does not place cookies and does not use analytics or advertising tools. The fonts come from Bunny Fonts, a European service that does not use cookies. If you click through to my calendar on Cal.com or to WhatsApp, their own privacy rules apply there.
Security
I take appropriate measures to protect your data, such as secure connections, strong passwords and two-step verification on my accounts. Only I have access to your data.
Your rights
You have the right to:
- access your data;
- have incorrect data corrected;
- have your data deleted, unless I am legally required to keep it;
- object to or restrict the use of your data;
- receive your data in a file you can take with you.
To do so, email info@stopliefdesverdriet.nl. I will respond within one month.
A complaint?
Not happy with how I handle your data? Please let me know first, and we will look for a solution together. You always have the right to file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
Changes
If the way I work changes, I will update this privacy statement. The date at the top shows when it was last updated. If the Dutch and English versions differ, the Dutch version applies.